Better Call Saul Employee Training - Los Pollos Hermanos Employee Training

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Communication

1 - Communication

Air Date: April 10, 2017

Owner Gustavo “Gus” Fring explains proper employee behavior at Los Pollos Hermanos – where someone is always watching.

Cleanliness

2 - Cleanliness

Air Date: April 17, 2017

Learn the proper techniques for keeping the restaurant neat from owner Gustavo “Gus” Fring, a man who knows a thing or two about cleaning up messes.

Shipping and Receiving

3 - Shipping and Receiving

Air Date: April 24, 2017

Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.

Customer Service

4 - Customer Service

Air Date: May 1, 2017

Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.

Employee Code of Conduct

5 - Employee Code of Conduct

Air Date: May 7, 2017

Gustavo "Gus" Fring explains basic behavioral guidelines for all employees, including a zero-tolerance drug policy.

Loss Prevention

6 - Loss Prevention

Air Date: May 14, 2017

Gustavo "Gus” Fring shares his strategies to curb the theft of his "addictive" products.

Sustainability

7 - Sustainability

Air Date: May 21, 2017

Gustavo "Gus” Fring demonstrates initiatives to help protect the planet, including the safe use and disposal of dangerous chemicals.

Brand Management

8 - Brand Management

Air Date: May 28, 2017

Gustavo “Gus” Fring explains how Los Pollos Hermanos maintains a stellar reputation through community outreach and good word of mouth.

Conflict Resolution

9 - Conflict Resolution

Air Date: June 5, 2017

Gustavo "Gus" Fring demonstrates the correct way to resolve conflict between employees.

Emergency Situations

10 - Emergency Situations

Air Date: June 12, 2017

Choking, poison, box cutters — all in a day's work at Los Pollos Hermanos, where founder Gustavo "Gus" Fring always keeps his employees safe from harm.